Privacy Policy

At BioGlass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website, place an order, or communicate with us.

Information We Collect

Depending on how you use our website, we may collect:

• Name and contact information

• Billing and shipping information

• Payment and transaction details

• Order history

• Account information, if applicable

• Device, browser, and IP address information

• Website usage and cookie information

• Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Process payments and arrange shipping

• Provide customer support

• Manage your account and preferences

• Improve our website, products, and services

• Send order and shipping updates

• Send marketing communications if you have opted in

• Personalize advertising and shopping experiences

• Detect fraud and protect website security

• Comply with legal and regulatory requirements

Cookies

We use cookies and similar technologies to operate our website, understand how customers use our services, improve your experience, and support advertising and analytics.

You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

How We Share Your Information

We may share personal information with trusted service providers that help us operate our business, including:

• Shopify

• Payment processors

• Shipping and fulfillment providers

• Analytics and technology providers

• Customer support services

• Advertising and marketing partners

We may also disclose information when required by law, to prevent fraud, protect our rights, or in connection with a business transaction.

Shopify

Our store is powered by Shopify, which provides the technology and services needed to operate our website and process orders.

Shopify may collect and process information about your interactions with our store. For more information, please review Shopify's Privacy Policy.

Targeted Advertising & Your Privacy Choices

Depending on where you live, certain sharing of personal information for targeted advertising may be considered a "sale," "sharing," or "targeted advertising" under applicable privacy laws.

If you are eligible, you may opt out of these activities through our Data Sharing Opt-Out page.

If your browser has the Global Privacy Control (GPC) signal enabled, we will recognize it as an opt-out request where required by applicable law.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your personal information

• Request a copy of your personal information

• Opt out of certain targeted advertising or data sharing

• Withdraw consent for marketing communications

To exercise your rights, please contact us using the information below. We may need to verify your identity before processing your request.

Marketing Communications

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.

Even if you opt out of marketing communications, we may still send important non-promotional messages related to your orders or account.

Data Security & Retention

We use reasonable security measures to protect your personal information. However, no online transmission or storage system is completely secure.

We retain personal information only for as long as reasonably necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our policies.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those websites. We recommend reviewing their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the applicable age of majority.

International Data Transfers

Your personal information may be transferred to, stored, or processed in countries outside your country of residence. We take appropriate steps to protect personal information in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, or legal requirements. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

Email: bioglass.bg@gmail.com