Contact Us

We're here to help! Whether you have a question about our products, an existing order, shipping, returns, or anything else, the BioGlass support team is ready to assist.

Customer Support

We are committed to providing fast, friendly, and reliable customer service. Our team will do its best to respond to your inquiry as quickly as possible.

Contact Information

Email: support@supbioglass.com

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Saturday & Sunday
Closed

How We Can Help

We're happy to assist with:

• Product questions

• Order status and tracking

• Shipping and delivery

• Returns and refunds

• Wholesale inquiries

• General support

Before You Contact Us

To help us assist you more efficiently, please include the following information whenever possible:

• Full Name

• Order Number (if applicable)

• Email Address used for your purchase

• A brief description of your question or issue

Response Time

We aim to respond to all inquiries within 1–2 business days.

Thank You

Thank you for choosing BioGlass. We appreciate your trust and look forward to assisting you.