Contact Us

Contact Us

We're here to help! Whether you have questions about our products, your order, shipping, or returns, the BioGlass support team is ready to assist you.

Customer Support

Our goal is to provide fast, friendly, and reliable support. If you need assistance, don't hesitate to get in touch.

Email Support

Email: support@supbioglass.com

Business Hours

Monday – Friday
9:00 AM – 5:00 PM (EST)

Saturday & Sunday
Closed

How We Can Help

We're happy to assist with:

  • Product questions

  • Order status

  • Shipping and delivery

  • Returns and refunds

  • Wholesale inquiries

  • General support

Before You Contact Us

To help us respond as quickly as possible, please include:

  • Full Name

  • Order Number (if applicable)

  • Email Address used for your purchase

  • A brief description of your question or issue

We aim to respond to all inquiries within 1–2 business days.

Thank You

Thank you for choosing BioGlass. We appreciate your trust and look forward to assisting you.